Data Deletion | Postatron

You can remove the data Postatron holds about you at any time. This page explains what we store, how to delete it yourself, and how to ask us to do it for you. It applies to data obtained from every connected platform, including Facebook, Instagram, Threads and Pinterest.

1. What we store

Account details: your name, email address and subscription status.
Connected social accounts: the account id, username, profile picture URL and the encrypted access tokens needed to publish on your behalf.
Posts and media: the content you schedule through Postatron and the delivery results returned by each platform.
Analytics: what a platform reports about your accounts and posts, kept for an hour; each account's follower count once a day, kept for 13 months (30 days for YouTube); and the numbers of posts under 14 days old once an hour, kept for 60 days.
DM automations: each automation's account, keywords and reply, and for 14 to 90 days the IDs of the comments it answered and the messages it sent. Never the comment's text or who wrote it.
Logs: for 90 days, each post's outcome on every account (with the start of its text and what the platform said), accounts connected and disconnected (and why), accounts that need reconnecting before posts scheduled to them (with the start of each post's text and when it is due), and the API and MCP calls that changed something or were refused.
Comments and messages: none. The Inbox reads them from the platform when you open it and does not store them.
Pinterest boards: only the ID of a Pinterest account's default board, if you choose one, and of the board each post is saved to. Boards are read from Pinterest whenever they are shown, and are not stored. Postatron does not read Pin analytics.

2. Delete data for a single social account

Sign in to Postatron and open Accounts in the dashboard.
Choose the account and click Disconnect, then confirm.

Disconnecting deletes the stored access tokens and profile details for that account immediately, and Postatron stops reading from it. Its recorded follower counts and post numbers are deleted when they expire, or at once if you ask us (section 4). You can also revoke Postatron from the platform itself, for example under Facebook's Business Integrations settings, Instagram's Apps and Websites settings or Pinterest's Security settings, which stops Postatron accessing the account.

3. Delete your whole Postatron account

Sign in and open Settings, then Danger zone, in the dashboard.
Select Delete account and confirm.

This removes your profile, every connected social account, your scheduled and published post records, uploaded media, analytics history, logs, DM automations, queues, API keys and connected apps, and takes you out of any team. Deletion is permanent and completes within 30 days; most data is removed immediately.

4. Ask us to delete it for you

If you can no longer sign in, or you would rather we handle it, email support@postatron.com from the address on your Postatron account with the subject "Data deletion request". Tell us which social accounts are involved. We confirm the request and complete the deletion within 30 days.

5. Data we keep after deletion

We retain invoices and payment records required by law, and anonymised usage statistics that cannot identify you. Nothing obtained from a connected social platform is kept.